Shipping & Returns

Fast shipping and easy returns for frictionless eyewear shopping.

Free Shipping

Free Shipping

Order Tracking

Order Tracking

Returns & Refunds

Returns & Refunds

Help & FAQ

Help & FAQ

Shipping

Enjoy fast and reliable shipping for your eyewear, delivered right to your door.

Shipping Method Estimated Delivery Shipping Fee
Standard Shipping 14-18 Days

$6.95

Advanced Shipping 7-14 Days

$9.95

Business Express 5-9 Days

$21.95

Warranty & Returns

Enjoy peace of mind with our easy warranty and returns.

365-Day Warranty

A 365-day warranty is provided, covering manufacturing defects, excluding damage from accidents, neglect, or improper care.

30-Day Exchanges & Returns

Products can be returned, exchanged, or refunded within 30 days. Orders may only be exchanged or returned once.

Free Standard Shipping

We're making shipping easier for you! Enjoy free standard shipping on product orders over $79.00 to the following countries: [DE, US, FR, GB, CA, IL, PR, NO, BR, PL, JP, AT, PT, BE, KR, MA, IT, FI, SE, CH, NZ, AU, SG, IE, ES, NL].

  • Who Qualifies: Orders of $79.00 or more (before shipping fees).
  • Shipping Type: Standard shipping only.
  • No Extra Steps: No coupon code needed, discount applies automatically at checkout.

Shipping Terms

While we strive to provide seamless shipping, there are a few exceptional instances to note:

  • Express Shipping Restrictions
    Not available for P.O. boxes and APO/FPO addresses.
  • Unavailable Shipping Countries
    Not available to PS and AR.
  • Bulk Orders
    Additional shipping costs may apply for orders with more than 20 pairs of glasses.
  • Delivery Delays
    Additional time may be required in cases of
    1. Invalid or incomplete addresses
    2. Customs clearance delays
    3. Force majeure events (e.g., COVID-19, Natural Disasters, Acts of God)

FAQ

Where does ZEELOOL ship to?
Do you offer free shipping?
Can I combine multiple orders into one shipment?
Can I ship my order to a different country from my billing address?
What should I do if my package is damaged?
Service Experience Consultant